Terms and Conditions
Welcome to evolett-selection.com (the “Site”), the official online shop of Evolett Selection s.r.l..
The products being sold at evolett-selection.com (hereinafter referred to as the “Website”) are sold and produced by Evolett selection s.r.l.: Chisinau, str.Alba Iulia 87, ap.106
Evolett Selection’s Customer Care department is available for all enquiries regarding orders, deliveries and, more generally, purchases:
GENERAL CONDITIONS OF SALE
Art. 1 – Acceptance of the General Conditions of Sale and conclusion of the contract
The contract stipulated between Evolett Selection S.r.l. (hereinafter referred to as “ Evolett Selection ”) and the Client (that is the party or individual who makes the purchase on the Website, not attributable to their commercial, business or professional activity) shall be concluded with the acceptance, including partial acceptance, of the order by Evolett Selection. Should the order not be accepted, Evolett Selection shall in any case provide prompt notification to the Client.
By placing an order through one of the available methods, according to the order form on the Website (hereinafter referred to as the “Order”), the Client confirms having read all the information provided during the purchase process and confirms full acceptance of these General Conditions (hereinafter referred to as the “Conditions”).
Art. 2 – Purchase method
The only products offered for sale by Evolett Selection are those shown on evolett-selection website at the time of placing the Order, as they are described on the relevant information pages.
However, it shall be understood that the images accompanying the information regarding a product are shown for information purposes only and may not be wholly representative of the product’s features, possibly differing, for example, in colour and size (in some cases due to the browser and screen used to access the Website and view the images).
To place an Order, the Client must fully complete the relevant form on the Website and send the same after carefully reading the Conditions as well as the features of the product and/or products that the Client intends to purchase. The Client shall also ask Evolett Selection, if desired, to send a tax invoice for the purchase.
Correct receipt of the Order shall be confirmed by Evolett Selection by means of a reply via email sent to the email address indicated by the Client. Said confirmation message shall include a summary of the purchase conditions, in accordance with applicable regulations, as well as the details provided by the Client on the Order, so that the Client may check said details and communicate any necessary corrections without delay.
Art. 3 – Prices and Payment Methods
The prices indicated on the Website shall be understood as inclusive of taxes and VAT. Any delivery costs or payment charges shall in any case be notified to the Client via the Website or through these Conditions.
The following payment methods are accepted:
Clients may pay via PayPal in accordance with the specific methods set by the same.
All goods and services presented on the website https://evolett-selection.com/.md can be paid with VISA and MasterCard bank cards black. Decebal 6, mun. Chisinau, Moldova. https://evolett-selection.com/ undertakes not to disclose personal data to third parties or companies, except as provided by the legislation of the Republic of Moldova.
In addition to personal data, our systems automatically receive anonymous information, which is used to analyze the usability of the site and to optimize the services offered.
Where products are purchased using a credit card, the transaction may be performed via the PayPal secure server or another secure server as chosen by Evolett Selection srl.
Under no circumstances and at no stage of the transaction shall Evolett Selection srl be able to access the Client’s credit card details, which shall be transmitted through a secure connection directly to the banking institute that manages the transaction. No electronic record of said details shall be held by Evolett Selection srl and therefore under no circumstances shall Evolett Selection srl be held liable for any fraudulent and unauthorised use of credit cards by third parties at the time of payment.
In case of purchase with bank transfer, the Client can find the bank coordinate. The goods will be shipped only after the actual receiving of the payment. If no payment has been received within 5 days from the order, the order will be canceled.
Online security transaction is guararanteed by data cryptographic system and by protected, certified and directed links.
Art. 4 – Delivery of products and associated charges
The products purchased shall be delivered to the address indicated on the Order by the Client within 24-48 hours from Evolett Selection having accepted the Order, at the cost specifically indicated on the Website before placing the Order. Evolett Selection reserves the right to accept or refuse requests for delivery beyond the territories of USA, Australia or Moldova. In any case, for deliveries outside the territories of USA, Australia,Moldova delivery expenses and lead times may be subject to change.
With reference to requests for deliveries to countries that do not belong to USA,Australia any customs duty for importation shall be payable by the consignee. The Client is therefore advised to contact the customs authorities in the country concerned beforehand to verify the costs and any restrictions on imports.
The lead times for delivery indicated by Evolett Selection are merely indicative and a delay to the same, or any delivery made with subsequent split consignments shall not entitle the Client to refuse the delivery or request compensation or indemnity.
At the time of delivery, the Client shall be required to check:
- that the number of packages delivered corresponds to the number shown on the delivery note.
- that the packaging is intact, not damaged, or wet or spoiled, including with reference to the materials used for sealing (adhesive tape or metallic strapping).
Any damage to the packaging and/or to the product or any lack of correspondence in the number of packages or the details, must be notified immediately by indicating the nature of the problem on the delivery note for the product, which shall be returned to the carrier.
Any problems with reference to the physical integrity, correspondence or completeness of the goods received must be notified within 7 days of delivery, in accordance with the methods set out in this document.
Art. 5 – Right to cancel
In order to exercise the right to cancel set out in the preceding Clause, the Client shall send notification to Evolett Selection within the time limits indicated to the following email address email@example.com, or by means of the form provided for that purpose on the Website.
To withdraw from the contract is necessary to:
- Email firstname.lastname@example.org within 14 days from the delivery date. Please include Order Number, Item Code(s) of the item(s) to be returned and state if the return is size exchange or refund.
Size exchange: Items can be exchanged only when a different size of the same Item Code is available. Exchanges for a different Item code are currently unavailable.
Refund: Refunds will be processed as soon as returned items have been checked and accepted. For orders paid by credit card, the refunded amount will be available to customers in roughly 14 days and within their next billing statement. Processing time may vary depending on the credit card company. Orders paid by Paypal or by bank transfer will be refunded to the original account.
The shipping and other eventual costs from foreign countries or expensive places are charged on the customer. The return from foreign countries can be done with any courier the customer wants.
Art. 6 – Return Conditions
The goods must be returned intact, complete in all their parts and in their original packaging (envelopes and packaging), having been kept and used only for the time strictly necessary to establish and verify their condition, features and size, in accordance with normal diligence, there being no signs of wear or dirt and in compliance with the following conditions:
- The Security Tag must still be intact and attached to returned items. Item(s) must not have been worn, washed or altered in any way, and must not show any signs of use.
- Soles of footwear must be in perfect condition and must not be marked in any way.
- Items must be returned with all original tags, packaging and other accessories (dustbags, garment covers etc.) received with the order. Shoes and other accessories must be returned with their original boxes, which must not be damaged and/or altered or used as the external parcel for the shipment.
- Transport expenses (and any customs duty, if applicable) arising from the return of the goods shall be borne exclusively by the Client; the shipping and other eventual costs from foreign countries are charged on the customer. The return from foreign countries can be done with any courier the customer wants.
- Until confirmation of receipt by the warehouse indicated by Evolett Selection Srl is given, liability for transport shall be borne solely by the Client
- should the goods be damaged in transit, Evolett Selection Srl shall notify the Client, in order that the Client may promptly lodge a complaint against the courier that was used and obtain appropriate compensation; the product shall then be made available to the Client, at the same time as cancelling the request for termination;
- Evolett Selection reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.
- Evolett Selection srl shall not be liable in any way for damage, theft or loss that occurs during or as a result of a shipment made for the purposes of returning goods.
Evolett Selection Srl arrange to refund the Client for the whole amount paid, within 14 (fourteen) days from the date of cancellation, by transferring the debited amount, via the same payment method used by the Client for the initial transaction, unless otherwise agreed. In any case, the Client shall not bear any expenses incurred as a consequence of said refund.
Evolett Selection Srl may withhold the refund until the returned product is received or until such time as the Client can prove that the product has been properly dispatched, whichever is sooner.
In any case, the Client shall forfeit the right to cancel should Evolett Selection discover any of the following:
- that the returned product and/or its accessories, and/or its packaging are not intact;
- that the product is without its external package and or the original internal packaging;
- that the product is missing some of its integral parts and/or accessories (for eg., fastenings, ties, buckles, etc.);
- The Tag has been removed.
Should the right to cancel be forfeited, Evolett Selection srl shall arrange to return the purchased product to the sender, debiting the shipping costs from the same and, if already refunded, the price of the product.
Art. 7 – Warranties
All products sold by Evolett Selection srl are covered by a warranty of one month. To benefit from assistance under the warranty, the Client must retain the invoice or the payment receipt, along with the delivery note.
The warranty for lack of conformity shall be applicable provided that the product concerned has been used correctly, in accordance with its intended use and in compliance with the contents of the instructions for usage and laundering provided in and/or with the product.
Should Evolett Selection Srl, for any reason, not be able to provide the Client with a product under the warranty (repaired), or should repair or replacement be excessively burdensome, due to the value of the product, Evolett Selection may proceed by applying an appropriate discount on the price paid.
Where the implementation of the warranty requires the product to be returned, the same must be returned by the Client in its original packaging, complete in all its parts (including packaging and any documentation and accessories).
Art. 8 – Complaints and requests for information
Evolett Selection Srl may be contacted with reference to any complaints or requests for information:
- Telephone:(+39) 3883424830
Art. 9 – Privacy
Personal details collected when the Order is placed shall be used by Evolett Selection Srl solely for the purpose of fulfilling the express requests of the Client. Any other use of said details shall take place only with the express consent of the Client.
Art. 10 – Applicable law
The contract for sale set out in these Conditions and its performance shall be governed by Moldovan Law. Any contrary legal norms and the United Nations Convention on Contracts for the International Sale of Goods shall not be applicable. Should a dispute arise, it shall be submitted to the jurisdiction of the Courts in the town where the Client is resident.
Art. 11 – Copyright
Trademarks, logos and other distinguishing signs on the site belong to their respective owners. The use of trademarks, logos and other distinguishing signs, including reproduction on other websites by unauthorized third parties, is forbidden. The contents of the Site are protected by copyright (text, images and graphics).
Art. 12 – Agreement
The contract supersedes all previous contracts, agreements and understandings between the parties and constitutes the entire agreement between the parties regarding the subject matter of the contract, along with the order, the general conditions relating to the use of the Site and the registration service. Any change or modification to the contract must be accepted in writing by both parties.
Art. 13 – Communications
All communications between the parties shall be made in writing and sent to the address of the other party as specified in the contract and the order. Communications sent to the other party’s email address, as specified on the Site and in the order, are also considered to be written communication. Communications relating to the validity or existence of this Agreement shall be exclusively delivered by hand or sent by recorded delivery.
Art. 14 – Language
The sales agreement is presented in three languages: Italian, English, Russian. In case of discrepancies in the translation, the Italian language version shall prevail.